Refund and Returns Policy

Return Policy

1. Returns

We accept returns within 7 days of purchase. The product must be unused and in its original packaging.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bonohealing.com.

Shipping Policy

1. Shipping Rates

Shipping rates are calculated at checkout and depend on your location and the weight of your order.

2. Processing Time

Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

3. Shipping Methods

We offer standard and expedited shipping options. Delivery times vary based on your selected shipping method.

Delivery and Timeframe

1. Delivery Times

Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days.

2. Tracking Orders

You will receive a tracking number within 1-2 days of your order being shipped. You can use this number to track your order on the delivery company’s website.

Contact Information

If you have any questions about these policies or need further assistance, please contact us:

Email: info@bonohealing.com
Phone: 1800-BONO-123
Address: POB 30391 Palm Beach Gardens  FL 33420